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Privacy Policy

Helix Sciences is committed to protecting your privacy. This policy explains what information we collect, how we use it, and how we keep it secure. By using our website or services, you agree to the practices described below.

1. Information We Collect

When you visit our website, place an order, or communicate with us, we may collect:

  • Personal Information: Name, email address, phone number, billing and shipping addresses, and payment details.

  • Transaction Data: Order details, product information, payment method, and order history.

  • Usage Data: Device and browser identifiers, IP address, pages visited, and other analytics data automatically collected through cookies or similar technologies.

  • Communication Data: Messages or inquiries you send via email, web forms, or other direct contact methods.
     

We collect only the information necessary to process transactions, operate our business, and maintain service quality.

2. How We Use Your Information

We use collected information for legitimate business purposes, including:

  • Order Processing: To fulfill orders, process payments, and provide delivery updates.

  • Customer Support: To respond to inquiries, send confirmations, and communicate about products or account issues.

  • Improvement and Security: To analyze usage, troubleshoot, detect fraud, and improve website functionality.

  • Legal and Compliance Obligations: To comply with applicable laws, lawful requests, and internal record-keeping requirements.
     

HELIX sciences does not sell or rent personal data and does not share it for third-party marketing.

3. Date Protection and 

Security

We use commercially reasonable administrative, technical, and physical safeguards to protect personal information, including encryption of payment data, secure storage, and limited employee access.

While we maintain industry-standard security, no system is entirely risk-free. You acknowledge that data transmission over the internet is done at your own risk.

4. Sharing Information

We share personal information only as necessary to conduct business operations:

  • Service Providers: With vendors who process payments, ship orders, host our website, or provide related operational support. These providers are bound by confidentiality and data-protection obligations.

  • Legal Disclosures: When required to comply with law, regulation, subpoena, or court order, or to protect our rights or the safety of others.
     

We do not disclose personal information for advertising or cross-context behavioral tracking.

5. Cookies and Analytics

Our site uses cookies and similar technologies to operate, personalize content, and measure performance. You may adjust browser settings to block or delete cookies; however, doing so may affect site functionality.

6. Your Rights & Choices

Depending on your location, you may have the right to:

  • Access, correct, or delete your personal data.

  • Request that we limit or stop certain processing activities.

  • Receive confirmation of whether we hold specific categories of data about you.
     

To exercise these rights, contact cs@helix-sciences.com. We will verify and respond as required by applicable law.

7. Children’s Privacy

HELIX sciences does not knowingly collect information from anyone under 21. If such data is identified, it will be promptly deleted.

8. Data Retention

We retain data only as long as necessary to complete transactions, comply with legal requirements, prevent fraud, or resolve disputes. Data no longer needed is securely destroyed or anonymized.

9. Policy Updates

We may revise this Privacy Policy periodically. Updates will be posted here with a new effective date. Continued use of our site after any update constitutes acceptance of the revised terms.

10. Contact Us

For privacy inquiries, email cs@helix-sciences.com.

By using our website, you acknowledge and consent to the data practices described in this Privacy Policy.

HELIX sciences

Trusted provider of high-purity research peptides for scientific institutions and laboratories.

Contact

Email: cs@helix-sciences.com

IMPORTANT NOTICE

HELIX sciences is a research chemical supplier, not a compounding pharmacy or compounding facility as defined under Section 503A of the Federal Food, Drug, and Cosmetic Act, nor an outsourcing facility under Section 503B. All compounds and research materials supplied by HELIX sciences are intended solely for scientific, cosmetic, and formulation research conducted by qualified professionals.
 

These materials are for laboratory and in-vitro research use only and are not intended for human consumption, or for use in diagnosing, treating, curing, or preventing any disease. By purchasing these products, you confirm that they will be used exclusively within a controlled research environment and in full compliance with all applicable regulations and safety standards.

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© 2024 HELIX sciences. All rights reserved. Laboratory/In-Vitro Experimental Use Only.

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